The Service We Offer
The full service billing package includes:
- Review of your current charge slip.
- Data entry on new patients.
- Address corrections to maximize potential reimbursement.
- Electronic claim submission.
- Posting of payments. (We recommend that you make your deposit and then forward us a copy of the EOB's or ERA's).
- Secondary Insurance billing.
- Aging of accounts.
- Soft collections.
- Insurance appeals.
- Monthly statements to patients.
- Patient follow-up with phone calls for overdue balances.
- Insurance follow-up for unpaid claims over 30 days.
- A monthly transaction report for your review.
- Periodical troubleshooting and solution brainstorming as needed.
Expert Billing Service prefers a rate based on a percentage of revenue collected, and follow-up is rigorous to maximize collections. The percentage varies from specialties and volume and can be anywhere from 3 to 10 percent. However, we would also consider accepting a fixed monthly rate for billing services. Also note we are trained and proficient in the eClinical Works Software.