The Service We Offer

The full service billing package includes:

  • Review of your current charge slip.
  • Data entry on new patients.
  • Address corrections to maximize potential reimbursement.
  • Electronic claim submission.
  • Posting of payments. (We recommend that you make your deposit and then forward us a copy of the EOB's or ERA's).
  • Secondary Insurance billing.
  • Aging of accounts.
  • Problem-solving.
  • Soft collections.
  • Insurance appeals.
  • Monthly statements to patients.
  • Patient follow-up with phone calls for overdue balances.
  • Insurance follow-up for unpaid claims over 30 days.
  • A monthly transaction report for your review.
  • Periodical troubleshooting and solution brainstorming as needed.

Expert Billing Service prefers a rate based on a percentage of revenue collected, and follow-up is rigorous to maximize collections. The percentage varies from specialties and volume and can be anywhere from 3 to 10 percent. However, we would also consider accepting a fixed monthly rate for billing services. Also note we are trained and proficient in the eClinical Works Software.